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About Us

As a woman-owned company, Mattress Connection takes a different approach to both customer service and business operations. They provide customers a low-pressure environment and experience because that is how Joann, the owner, likes to be treated when she is out shopping. This provision allows customers the time and information they need to make their choices and ultimate purchase decision without pushy salespeople or rushing the process. Through years of being a customer herself, Joann has been able to pinpoint exactly what makes up a comfortable shopping experience and that's exactly what Mattress Connection aims to provide when you come in to choose your perfect mattress.
Coming from a background of over 17 years in the mattress industry, owning her own store for nearly 11 years, and starting out in the industry working directly for Sealy Mattress for almost three years, Joann has seen all sides of the business and brings a viewpoint built from multiple angles.
In such a male-dominated retail industry, and because 75% of all mattress buying decisions come down to women and the choices they're making for their households, it is comforting to know that there is a softer touch behind the scenes at Mattress Connection. This softer touch and focus carries all the way through the product selection, which is all chosen with a woman's curves and needs in mind. Mattress Connection also aims to create a safe space where women can support other women, fostering a strong community with - and by buying from and selling to - each other.

Welcome to our website! As we have the ability to list several hundred items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 877-666-0604 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.